PERSONAL SUMMARY
A conscientious enthusiastic young person with an outstanding attitude and passion to work recently graduated from The University of Brighton, UK, with the degree in International Hospitality Management. Able to converse in courteous and friendly manner.
Always paying specific attention to detail, having an approachable, cheerful attitude. Highly motivated, reliable and quick in learning new, with some background in retail and hospitality industries, including cash handling.
EDUCATION
2014-2017 Brighton University, " International Hospitality Management" (Food and Drink Operations, International Hospitality Business, Professional Development, Marketing, Managerial Accounting, Management, Economics)
2013 Business Foundation Program
2012 A-level (Business, Psychology, Sociology)
2010-2012 GCSE, Queen Ethelburgas college (York, UK)
WORK EXPERIENCE:
2017 Riviera Hotel – Receptionist/ Assistant Manager/Bar Assistant/ Night porter
Tasks included: dealing with customer enquiries, managing the reception desk, organising group and internet bookings, invoices and proceeding check-ins, liaising with suppliers and general troubleshooting
2016 The View Hotel – events assistant
Tasks included: greeting customers, providing Christmas meals as well as offering additional beverages, arranging table settings and allocating groups to the right place, following all relevant health and safety regulations
2016 OCS - retail/stocktaking controller (Monsoon, Primark, Tesco, B&Q, River Island)
2016 Tres Amigos restaurant – Restaurant Assistant
2016 JD (8 months) Wetherspoons – Food and Beverage Assistant
2015 “CSI/ Off to work” agencies - worked in hospitality events, Sussex university cafe/canteen, Amex stadium bar
2015 Embassy Summer – Activity Leader/supervisor/ assistant manager
Tasks included: planning activities and trips, allocating groups to the right buses, supervising children and doing office work
2014 (2 weeks) - training in " Sanahunt" shop Kiev (Celine, Fendi, Alexander Mcqueen, Akris, Tom Ford etc)
Task included:
meeting customers nicely with providing the highest level of service that meet the needs of each individual, understanding the brands history, recognition of each product and material used independently
2014 (2 months) - Hyatt Regency Kiev (Sales and Marketing, F&B, Kitchen, Housekeeping and FO departments) - internship
Tasks included:
meeting guests warmly, recommendation, up selling techniques, refill (2nd drink) , billing, recognition (guest names) , farewell /
Check in, introduction to the golden pass card, upgrading the room rate, check out, using Microsoft Word, Excel, PowerPoint, Opera, Micros
2014 – Assistant of Director/ PA “Fortuna XXI”, Kiev
Tasks included:
Supervising daily operations, assisting in developing plans, dealing with the invoices and presentations to the foreign companies, recruiting employees
2013 -sales consultant " Allessandro" Kiev
tasks included:
meeting clients, managing them with the right product/size, satisfying their needs and wants, providing the best service to each individual, managing finances as well as working with the bak, payments by card/ cash
SKILLS AND QUALITIES:
• Able to listen to and act on instructions
• Good communication skills
• Good timekeeper
• Mature attitude and good work ethic
• Willing to learn and take on new tasks
• Excellent in learning new skills
• Ability to multi-task
• Good teamwork skills
ADDITIONAL INFORMATION:
• 2013 - Secretary/ Assistant (3 weeks) - Ukraine, Kiev
• 2012 - waiter/ barman programme (1months) - Ukraine, Kiev
• 2012 - Basketball coaching Program Level 1 - England, York
• Languages known: Russian, Ukrainian, English (fluent) , Spanish (beginner)
HOBBIES AND INTERESTS:
Socializing with friends and family, learning different languages and traveling abroad to experience new cultures, reading detective fiction books, playing sports such as basketball (was a member of the basketball team as well as CCF for a year in Queen Ethelburga' s college) , boxing, also enjoy dancing, swimming and computing (creating different websites) as well as cooking delicious food. I am constantly engaged in a self-education and self-development.
REFERENCES AVAILABLE UPON REQUEST
REQUIRES A VISA SPONSORSHIP (Ukrainian citizen)
Поиск работы
4803
4129
660
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Ищу работу в Англии и помощь с визой
8£
зарплата в час
Англия
15.11.2017
Гостиница - Магазин - Ресторан / Рецепционист
+380631457977
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